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Surveys
2016
September
Q
Qtr 1 Vendor Scoring Survey
Qtr 1 Vendor Scoring Survey
0%
Questions marked with a
*
are required
Exit Survey
1 = Poor 2 = Fair 3 = Acceptable 4 = Above Average 5 = Excellent
*
Vendor:
-- Select --
GC Services
CBE
Intellisource
iQor
Convergent
Vantage
VKI
Sunrise
Project and Location:
-- Select --
VzW Collections - El Paso, TX
VzT Collections - Lakeland, FL
VzT Credit Verification - Lakeland, FL
VzW Collections Lakeland - FL
Payment Processing - Lakeland, FL
Revenue Assurance - Lakeland, FL
VzT Credit Verification - Weldon Spring, MO
Fraud - Weldon Spring, MO
VzT Collections - Weldon Spring, MO
Recovery - Weldon Spring, MO
UVC - Weldon Spring, MO
VzW Refunds - Weldon Spring, MO
Revenue Assurance - Weldon Spring, MO
Fraud - Highlands Ranch, CO
VzW Collections Phoenix, AZ
In House Recovery - Minneapolis, MN
VzT Collections - Augusta, GA
VzW Collections - Waterloo, IA
Fraud - Waterloo, IA
Fraud - New Braunfels, TX
PWO Collections - Dothan, AL
PWO Collections - Renton, WA
PWO Collections - Lawrence, MA
PWO Collections - Cedar Falls, IA
PWO Collections - Farmingdale, NY
How satisfied are you with the following:
Staffing
-
Management/Leadership
-
Employees
-
Overall Performance
-
If you scored any of the questions above (Q4) two (2) or below, please explain why:
How has the vendor responded to your staffing needs?
Has the vendor's leadership responded to your business needs and requests?
Is there anything you would like to recognize your vendor for?
Is the level of employees being on boarded acceptable?
How are the conditions of the vendor facility?
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