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Hello:

Thank you for your time today. As we mentioned in the email, we are doing a survey about how and where people shop for children. We’re not selling anything, and we would like your honest opinions on the questions to come. We respect your privacy and will not share your information with any third party.


We are working for a children's clothing company who will use your answers to make their products and service better.


Upon completion of the survey, which will take about 15 minutes, we will give you an incentive of 20% off your next purchase at a major retail seller of children's clothing (we'll tell you which one at the end).


Please start with the survey now by clicking on the Continue button below.


 
 

* What is your gender?
 
Male
 
Female
 
 

* Which category best describes your age?
 
Under 18 years old
 
18-24 years old
 
25-34 years old
 
35-44 years old
 
45-54 years old
 
55-64 years old
 
65-72 years old
 
More than 72 years old
 
 
 
* Please enter your zip code
   
 
 

* Which of the following categories of products have you yourself purchased in the past 6 months?
 
Clothing for children 10 and under
 
Shoes for children 10 and under
 
Clothing for children 11-18
 
Shoes for children 11-18
 
Adult clothing
 
Adult shoes
 
Jewelry
 
Home goods (bedding, linens, decorations)
 
None

 
 

* Thinking specifically of clothing for children 10 and under, how likely are you to purchase in the future?
 
Definitely will purchase
 
Probably will purchase
 
Might or might not purchase
 
Probably will not purchase
 
Definitely will not purchase
 
 

* Which of the following best describes how often you are involved in the purchase of clothing for your own children or children you are close to?
 
Always
 
Almost always
 
Sometimes
 
Rarely
 
Never
 
 
 
* What stores come to mind when you think about clothing for children 10 and under?

Please list as many as you can think of and be specific.

   
 
 
Please select all that apply

At which of the following stores have you shopped or browsed in the past 6 months for clothing for children 10 and under? It does not matter if you made a purchase or not.
 
Limited too
 
Sears
 
Target
 
JCPenney
 
Macy's
 
GapKids/babyGap
 
Old Navy
 
K-Mart
 
The Children's Place
 
Wal*Mart
 
abercrombie
 
Kohl's
 
Babies "R" Us
 
TJ Maxx
 
Gymboree
 
None of these
 
Other
 

 
 
 
At which of the following stores have you personally made a purchase of children’s clothing in the past 6 months?


Please select all that apply.

 
Other
 

 
 
 
What is the one store you are currently purchasing the MOST children’s clothing from?
 
Other
 
 
 


For the next series of questions. please answer with The Children's Place in mind.
 
 

Please indicate your overall opinion of The Children's Place for children’s clothing.
 
Poor
 
Fair
 
Good
 
Very Good
 
Excellent
 
 

In the past six months, would you say your opinion of The Children's Place has:
 
Gotten a lot worse
 
Gotten a little worse
 
Stayed the same
 
Gotten a little better
 
Gotten a lot better
 
 

How likely are you to recommend The Children's Place to a friend as a great place for children's clothing?
 
Very unlikely
 
Somewhat unlikely
 
Neither likely or unlikely
 
Somewhat likely
 
Very likely
 
 
On a scale from 1 to 10, where “1” means does not describe at all and “10” means describes completely, please indicate how much each of the following statements describe The Children's Place
1 2 3 4 5 6 7 8 9 10
Good selection of merchandise at all price points
Has a wide selection of shoes
Easy to find what I'm looking for in the store
Has good quality clothing
Good place to shop for boys
Store is always neat and clean
Has good quality children's shoes
Provides truly outstanding customer service
Store always has what I need in stock
Sales associates are always friendly and helpful
Easy to mix and match to create great outfits
Store aisles have plenty of space
Provides good value for the money
A great destination for denim and jeans
Good place to shop for girls
 
 
On a scale from 1 to 10, where “1” means does not describe at all and “10” means describes completely, please indicate how much each of the following statements describes what The Children's Place is really all about.
1 2 3 4 5 6 7 8 9 10
Understands and respects the time constraints I have
Has a distinct personality; stands out from the crowd
Strikes a good balance between what’s trendy and appropriate for kids
Is on-trend when it comes to kids’ fashion
 
 

Please choose one of the following retailers that you shop or browse to rate on the next set of questions.
 
Target
 
JCPenney
 
GapKids/babyGap
 
Old Navy
 
Wal*Mart
 
Kohl's
 
Gymboree
 
Limited too
 
 
On a scale from 1 to 10, where “1” means does not describe at all and “10” means describes completely, please indicate how much each of the following statements describe ${piping_text}.
1 2 3 4 5 6 7 8 9 10
Store always has what I need in stock
Provides truly outstanding customer service
Has good quality clothing
Provides good value for the money
Has a wide selection of shoes
Store aisles have plenty of space
Good place to shop for boys
Easy to mix and match to create great outfits
Good place to shop for girls
Easy to find what I'm looking for in the store
Good selection of merchandise at all price points
Store is always neat and clean
A great destination for denim and jeans
Has good quality children's shoes
Sales associates are always friendly and helpful
 
 
Still thinking about that retailer, on a scale from 1 to 10, where “1” means does not describe at all and “10” means describes completely, please indicate how much each of the following statements describes what they are really all about.
1 2 3 4 5 6 7 8 9 10
Understands and respects the time constraints I have
Has a distinct personality; stands out from the crowd
Is on-trend when it comes to kids’ fashion
Strikes a good balance between what’s trendy and appropriate for kids
 
 
The following is a list of statements that you may or may not use to describe the different brands below. Please read each statement carefully and indicate which characteristics apply to each brand. Check all that apply.
Old Navy GapKids/babyGap The Children's Place Gymboree Target
Adorable
Boring
Calm
Carefree
Caring
Chaotic
Cheap
Cheerful
Chic
Clean Cut
Old Navy GapKids/babyGap The Children's Place Gymboree Target
Clever
Colorful
Confident
Cool
Creative/Artistic
Cuddly
 
 
Please read each statement carefully and indicate which characteristics apply to each brand. Check all that apply.
Old Navy GapKids/babyGap The Children's Place Gymboree Target
Cute
Dependable/Reliable
Disrespectful
Distinctive/Unique
Dull
Elegant
Energetic
Frugal
Fun
Fussy
Hyper
Imaginative
Independent
Joyful
Laid back
 
 
Please read each statement carefully and indicate which characteristics apply to each brand. Check all that apply.
Old Navy GapKids/babyGap The Children's Place Gymboree Target
Loud
Modest
Nostalgic
Nurturing
Open-minded
Optimistic
Orderly
Outlandish
Playful
Polite
Practical
Precise
Provocative
Rebellious
Reliable
 
 
Please read each statement carefully and indicate which characteristics apply to each brand. Check all that apply.
Old Navy GapKids/babyGap The Children's Place Gymboree Target
Relaxed
Romantic
Rugged
Safe
Smart/Intelligent
Socially Responsible
Sophisticated
Tough
Trendy
Vibrant
Wholesome
 
 
 
The Children’s Place
   
Target
   
Wal*Mart
   
Old Navy
   
GapKids/babyGap
   
Gymboree
   
 
 
 
Please enter how much in TOTAL you have spent on children’s clothing in the past 12 months at all stores. Your best guess is fine.
   
 
 

What percent do you spend at each of the following stores?

Total should equal 100

Wal*mart
Target
GapKids/babyGap
Old Navy
The Children's Place
Gymboree
Other Specialty Retailers (e.g., Limited too, abercrombie
Other Department Stores (e.g. Sears, JC Penney, Macys)
Other Big Box (e.g., Kohl's, Babies "R" Us, TJ Maxx)
Other
0
 
 

Which of these stores is your FAVORITE store, regardless of how much you buy from that store?
 
Limited too
 
Sears
 
Target
 
JCPenney
 
Macy's
 
GapKids/babyGap
 
Old Navy
 
K-Mart
 
The Children's Place
 
Wal*Mart
 
abercrombie
 
Kohl's
 
Babies "R" Us
 
TJ Maxx
 
Gymboree
 
 
 
 
   
 
 
Please select all that apply

At which of the following stores have you shopped or browsed in the past 6 months for children’s shoes? It does not matter if you made a purchase or not.



Please select all that apply.

 
The Children’s Place
 
Target
 
Wal*Mart
 
Kohl’s
 
JC Penney
 
Payless
 
Footlocker/Kids Footlocker
 
Finish Line
 
Famous Footwear
 
Stride Rite
 
Shoe Carnival
 
Nordstrom
 
Do not usually purchase children’s shoes
 
Other
 

 
 
 
At which of the following stores have you personally made a purchase of children’s shoes in the past 6 months?


Please select all that apply.


 
 
 

What is the one store you purchase children’s shoes at most often?

 
 
 
Please enter how much in total you have spent on children’s shoes in the past 12 months at all stores. Your best guess is fine.
   
 
 


Just For The Record
 

Roughly speaking, in what range does your total annual family income fall?
 
Under $25,000
 
$25-35,000
 
$35-50,000
 
$50-75,000
 
$75-100,000
 
$100-150,000
 
Over $150,000
 
Prefer not to answer
 
 

Which of the following categories best describes your ethnic background?
 
Caucasian/White
 
African American
 
Latino/Hispanic
 
Asian
 
Prefer not to answer
 
Other
 
 
 

How many children under the age of 13 are living in your household?
 
None
 
One
 
Two
 
Three
 
Four or more
 
 
Thinking about children (other than your own) under 13 that you frequently shop for, how many of each would you say there are?

Please place the number of children in each group in the corresponding box.

Girls Boys
Under 3 years old
3 to 6 years old
7 to 10 years old
11 to 13 years old
Over 13 years old
 
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