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Dear user,


You are invited to participate in my survey [A survey to home users of Microsoft products]. In this survey, approximately 50 people will be asked to complete a survey that asks questions about Microsoft. It will take approximately three or four minutes to complete the questionnaire. I am undertaking this survey as part of a study into the business ethics of Microsoft Corporation, in an attempt to determine whether Microsoft use unethical methods in regard to their competitors to gain market share. The theory I will be analysing is that Microsoft freely compete by leveraging unfair power they hold due to their operating system monopoly.
Your participation in this study is completely voluntary.
Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. If you have questions at any time about the survey or the procedures, you may contact Michael by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey by clicking on the Continue button below.


 
 

Your usage of Microsoft products
1. Do you use Microsoft products?
 
 
Your usage of Microsoft products (please tick all that apply)
2. Which Microsoft products do you use?
 
Microsoft Windows XP/NT/2000/98/95
 
Microsoft Office package
 
.NET passport services
 
Microsoft Internet Explorer
 
Windows Media Player
 
Other

 

3. What Internet browser software do you use?
 
 

Why you use Microsoft products... (please answer only those that are relevant to you and tick as many as apply)
4. Why do you use Microsoft Windows as your operating system?
 
It's the best available operating system
 
It's the most widely supported
 
It came pre-installed on the computer
 
I dislike Linux / other alternatives
 
Other

 

5. Why do you use Microsoft Office?
 
Most supported package
 
The price point of the software
 
Used on computers at school/college/uni
 
No better alternative
 
Other

 

6. Why do you use Microsoft Internet Explorer?
 
Most websites are optimized for it
 
It came pre-installed with Windows
 
It's the best Internet browser i've tried
 
Didn't know there were other alternatives
 
Other

 
 

Microsoft and The Internet...
7. If you use Microsoft Internet Explorer, did you ever use Netscape Navigator in the past?
 

8. If so, why did you change to Microsoft Internet Explorer?
 
It came packaged with Windows
 
Thought it was better than Netscape
 
It became the most supported browser
 
Other

 

9. If Microsoft Internet Explorer didn't come bundled with Windows, would there be more chance of you looking at using other browsers? (such as Netscape, Mozilla etc)
 
Yes
 
No
 
I already use other browsers
 
Not sure
 
 

10. Do you use a media player for audio / video on The Internet?
 

11. If so, which one do you use?
 
Microsoft Windows Media Player
 
RealNetwork's RealPlayer
 
Nullsoft Winamp
 
Apple QuickTime
 
Other

 

12. If you use Windows Media Player, what is the main reason why you use it?
 
It comes pre-installed with Windows
 
Other
 
 

13. Please rate, on a scale of 1 to 10 (1 being cheapest, 10 being most expensive), what you think to the cost of Microsoft products such as Windows and Office
 
 

14. My personal opinions on Microsoft...
Strongly Agree Neutral Strongly disagree
Microsoft products are perfect for home
They are very competitively priced
Microsoft's technical support is perfect
We often experiences Windows crashing
Microsoft's software is full of bugs
Microsoft products are the only real choice
I want to carry on using Microsoft products into the future
I'd want to use alternate products if they were well supported
I'd recommend Microsoft products to anyone
Microsoft hold a monopoly on the computing industry
 
Please contact [email protected] if you have any questions regarding this survey.
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