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Surveys
2010
November
Q
QuestionPro : Basic Customer Satisfaction
QuestionPro : Basic Customer Satisfaction
Walmart Customer Service Satisfaction Survey
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How would you rate your level of satisfaction with us?
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
How likely is it that you would continue visiting our store?
Very unlikely
somewhat unlikely
Neutral
Somewhat likely
Very likely
How likely would you be to recommend us to a friend or colleague?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
Are there specific items that you would suggest more than others?
Yes
No
What suggestions do you have or improvements would you like to see made?
How are the prices comparable to other stores?
Please rate the cleanliness of our store.
Clean
Very Clean
Neutral
Dirty
Needs a little attention
Please rate your cashier's customer service.
Smiled
Friendly
Neutral
Mean
Didn't smile
Other
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