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QuestionPro : Basic Customer Satisfaction

Celestia Grand Customer Satisfaction Survery
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At Celestia Grand Executive Villas it is our quest to offer the utmost in customer satisfaction.  This is a process of constant improvement and we rely on your feedback to accomplish this goal.  Please take a moment of your time to answer some questions based on your experiences during your recent stay at our establishment. 
 
 
Check-In & Welcome 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Arrival and Check-In
Concierge Desk - Reception
Friendliness/Courtesy
Our Welcoming Procedure
 
 
Additional Comments?
   
 
 
Your Stay
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Room Cleanliness
Comfort & Ambiance
General Maintenance
Design
Laundry Service
Massage
Santorini Experiences
 
 
Additional Comments?
   
 
 
Food And Beverage 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Breakfast
Room Service
Mini Bar
Quality of Food
Quality of Service
 
 
Additional Comments?
   
 
 
 
How would you rate your overall level of satisfaction with us?
Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied
 
Thank you for your precious time.  This feedback is vital for our continued  improvement to make your next stay with us even better!