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  3. October
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  5. QuestionPro : Company Satisfaction
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How long have you been a part of our company?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which of our [PRODUCTS/SERVICES] do you use? Choose the desired product/service.
 
{ISO 9001:2008}
 
{ISO 14001:2004}
 
{TS - 16949}
 
{ALL OF THEM}
 
{NONE OF THEM}
 
Other
 

 
 
 
How frequently do you purchase from us?
 
Every day
 
Every week
 
Every 2 - 3 weeks
 
Every month
 
Every 2 - 3 months
 
Every 4 - 6 months
 
Once or twice a year
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of {PRODUCTS/SERVICES}
Understanding customers' needs
Sales staff
Price
 
 
Comment:
   
 
 
 
How likely are you to continue your services with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend our [PRODUCTS/SERVICES] to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our [PRODUCTS/SERVICES]?
   
 
 
 
How good is your work environment?
 
Excellent
 
Very Good
 
Good
 
Average
 
Below Average
 
Poor
 
Other
 
 
 
 
Which category describes your expertise in skill - set?
 
Convincing
 
Communication
 
Execution
 
Client's Grievance
 
Time Management
 
Pro-activeness
 
None of the above
 
Other
 
 
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Self-employed
 
Retired
 
Student
 
Other
 
 
 
 
Which of the following categories best describes the performance improvement areas?
 
Positive attitude
 
High self-esteem and positive self-image
 
Good communication skills
 
Continuous learning
 
Health and well-being
 
Motivation
 
Goal setting
 
Relaxation
 
Visualisation
 
Personal value system
 
Other
 
 
 
 
Which category best describes your work environment?
 
Flexible
 
Challenging
 
Compatible
 
Realistic
 
Learning
 
Holistic
 
Conventional
 
Aggressive
 
Low - Stress
 
Adaptive
 
Other
 
 
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