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Surveys
2014
March
Q
QuestionPro : Company Satisfaction
QuestionPro : Company Satisfaction
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Hi
You are invited to participate in our customer satisfaction survey. In this survey, people will be asked to complete a survey that asks questions about how happy the are with the services ADM Creative supply. It will take approximately 5 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Robert Burwood at 01704 809871 or by email at the email address specified below.
[email protected]
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How long have you used our services
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of our services do you use? Select all that apply.
Branding
Marketing
Advertising
Webdesign
Design and Print
How frequently do you use us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How much do you rate us on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of our sevices
Understanding customers' needs
Staff attitude
Price
Please write any comments on our services
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our services to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our services
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