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  2. 2014
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  5. QuestionPro : Company Satisfaction
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Exit Survey
 
 
Was the service provider on time for the first tender site visit
 
Yes
 
No
 
Valid Excuse or Phoned Project Manager
 
 
 
Was the tender deadline discussed and agreed on site
 
Yes
 
No

 
 
 
Tender received on time
 
Yes
 
No
 
Valid Excuse
 
Waiting for Engineers Report
 
 
 
Was the tender document accurate and layout easy to read.
 
Yes
 
No
 
 
 
Did you receive 2 weekly progress reports/photos
 
Yes
 
No
 
Sometimes
 
 
 
How was the availability of the Service Provider
 
Excelllent
 
Good
 
Average
 
Poor
 
Very Poor
 
 
How do you rate this Service Provider's?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of buiding work/finishes
Understanding customers' needs
 
 
How likely are you to continue doing business with this service provider?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend this service provider to another Project Manager to work with?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely