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  2. 2014
  3. November
  4. Q
  5. QuestionPro : Company Satisfaction
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Exit Survey
 
 
How long have you being as our Europa Group Valuable Customer?
 
First Time
 
Less than One Year
 
More than one year and less than five years
 
More than 5 years
 
 
 
Which of our Product you like more? (If you like more than one you can tick)
 
Influenz
 
Zaar
 
Sprint
 
L.P.
 
Van Huessan
 
Peter England

 
 
 
How frequently do you purchase from us?
 
Once in Six Month
 
Once in a Year
 
Whenever I plan to purchase
 
Occasionaly
 
No Idea
 
 
 
How would you rate your level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How much do you rate us on the following attributes?
Excellent Good Average Below Average
Customer service
Professionalism
Quality of Product
Understanding customers' needs
Sales staff
Price
Collections
Store Ambience
 
 
Comment:
   
 
 
 
How likely are you to continue doing business with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely is it that you would recommend our Shop to your friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improving our Product / Service?