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Please rate the following aspect of the appeals process as being fair?
 
Finance
 
Tourism
 
Retail/Wholesale
 
Manufacturing
 
Self Employed
 
Other Specify
 

 
 
 

What was the amount that you were assessed for? (For Customs) What was the level of increase in valuation?
 
Below $200,000
 
$200,000 - $500,000
 
$500,000 - $1M
 
Over $1M
 
 
 
Is this the first time you are appealing?
 
YES
 
NO
 
If no how many times?
 
 
 
 
How long did it take for your Appeal to be processed?
 
Under 3 months
 
3-6 months
 
7 months to 1 year
 
Over 1 year
 
 
Do you rate the following aspect of the appeals process as being fair?
Strongly Disagree Disagree Undecided Agree Strongly Agree
The Hearing
The Decision
 
 
How do you rate the following processes?
Poor Below Average Average Good Excellent
Assessment/Valuation
Objection
 
 
 
Do you believe that the process is objective, and independent of the Tax Department?
 
Yes
 
No
 
If no, state why
 
 
 
Please rate the department in the following areas
Poor Below Average Average Good Excellent
Knowledge
Courtesy
Accommodation
Professionalism
Timeliness of response
 
 
 
How would you rate the overall service offered by TAD
 
Poor
 
Below Average
 
Average
 
Good
 
Excellent
 
 
 
If you are not totally satisfied, what else could we have done to make the process better?
   
 
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