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2012
January
Q
QuestionPro : Customer Interest
QuestionPro : Customer Interest
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How did you become a customer?
Referral from friend, family or acquaintance
Searching the web
Through an advertisement
Other
How important were each of the following factors in your decision to purchase our product?
Very Unimportant
Somewhat Unimportant
Neutral
Somewhat Important
Very Important
Pricing
Ease of Use
Responsiveness of support staff
Quality
What does [COMPANY NAME] do that makes it unique from its competitors?
How long have you used our products?
For less than 1 month
For 1 to 6 months
For 7 months up to 1 year
For 1 to 2 years
For more than 2 years
How likely are you to do business with us again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Is there anything we could do to improve your experience as a customer?
*
How long have you been at your current residence?
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