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Surveys
2015
November
Q
QuestionPro : Customer Interest
QuestionPro : Customer Interest
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How did you become a customer?
Searching the web
Referral from friend, family or acquaintance
Through an advertisement
Other
For each transportation category in the table below, please indicate what percentage, if any, of the need you would fund
Total Needed
PER YEAR
Cost to
Fund 100%
PER MONTH
Preservation and maintenance of existing transport system
-
1000.0
10
Adding new lanes and expanding road and bridge capacity
-
2000.0
20
Increasing transit service and expanding passenger and freight rail
-
3000.0
30
Making bike and sidewalk improvements
-
4000.0
40
Replacing obsolete ferries and improving ferry terminals
-
5000.0
50
How important were each of the following factors in your decision to purchase our product?
Very Unimportant
Somewhat Unimportant
Neutral
Somewhat Important
Very Important
Pricing
Ease of Use
Responsiveness of support staff
Quality
What does [COMPANY NAME] do that makes it unique from its competitors?
How long have you used our products?
For less than 1 month
For 1 to 6 months
For 7 months up to 1 year
For 1 to 2 years
For more than 2 years
How likely are you to do business with us again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Is there anything we could do to improve your experience as a customer?
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