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| Were you informed of the costs for this work prior to commencement? |
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| Were you informed / involved in agreeing the date that this work would be carried out? |
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| If the work was not completed in the agreed time did the Contractor / Project Manager offer a satisfactory explanation? |
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| Did the Contractor report their presence to the unit at the start of the work? |
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| Please indicate the importance of the following.
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