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  2. 2013
  3. March
  4. Q
  5. QuestionPro : In-Store Purchase Intent: General
0%
Exit Survey
 
 
How many in-store purchases from our company have you made in the past twelve months?
 
None
 
1 - 2
 
3 - 4
 
5 or more
 
 
 
When was your last in-store purchase from our company?
 
Within the last month
 
Between 1 and 3 months ago
 
Between 3 and 6 months ago
 
Between 6 months and a year ago
 
More than a year ago
 
 
 
What kind of products did you buy during your most recent in-store purchase? Select all that apply.
 
{PRODUCT 1}
 
{PRODUCT 2}
 
{PRODUCT 3}
 
{PRODUCT 4}
 
{PRODUCT 5}
 
 
 
How much time did you spend interacting with a sales representative?
 
I did not interact with a sales representative
 
Less than 5 minutes
 
Between 5 - 15 minutes
 
15 minutes or more
 
 
 
Please indicate your agreement with the following statement: "The salesperson was very helpful and knowledgeable."
 
Strongly agree
 
Somewhat agree
 
Neutral
 
Somewhat disagree
 
Strongly disagree
 
 
 
How did you make your last purchase?
 
Online
 
By phone
 
Through mail
 
In store
 
Other
 
 
 
 
How did you find us?
 
Phonebook
 
Saw/heard advertising
 
Just walking by
 
Catalogue/mailing
 
Online/search
 
Recommendation from a friend
 
Other
 
 
 
 
Which best explains the reason for your last in-store purchase?
 
Business use
 
Personal use
 
Bought it for someone else
 
Other
 
 
 
How important are each of the following factors when shopping for a product like the one you last purchased from us?
Least Important Most Important
{FEATURE 1}
{FEATURE 2}
{FEATURE 3}
{FEATURE 4}
{FEATURE 5}
 
 
 
How likely is it that you will purchase from us again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Please share any additional comments about your shopping experience.