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Exit Survey
 
 
How did you hear about us?
 
Radio
 
flyer
 
Friend/Family
 
Driving by
 
Television
 
Internet
 
 
 
Where you satisfied with our product selection?
 
Yes
 
No
 
 
 
Overall, how satisfied were you with your last shopping experience?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
Was your sales associate helpfull and professional?
 
Yes
 
No
 
Somewhat
 
 
Please indicate the degree to which you agree/disagree with the following statements on our customer service.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Our Delivery staff is professional
Our Delivery staff is attentive to your needs
Our Delivery staff is courteous and polite
Our Delviery staff did a good job
 
 
Comment:
   
 
 
Please indicate the degree to which you agree/disagree with the following statements about our store and products.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
The store location is convenient
The store has a neat and clean appearance
The layout of the store makes it easy to shop
The store offers a good variety of products
The quality of products offered matches my expectations
The products are reasonably priced
 
 
 
How likely is it that you would recommend our company to a friend or colleague?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How likely are you to shop at our store again?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Do you have any suggestions for improvement?