QuestionPro : Online Purchase Intent

How many online purchases have you made from any online website in the past twelve months?

None

1 - 10

11 - 20

21 or more

Of these purchases how many where from our company?

None

1-5

6-10

11 or more

When was your last online purchase from us?

Within the last month

Between 1 and 3 months ago

Between 3 and 6 months ago

Between 6 months and a year ago

More than a year ago

Have not made any purchases

How did you make your last purchase?

Online

By phone

Other

How important are each of the following when shopping for Sporting Event Tickets?

Which best explains the reason for your last online purchase?

Business use

Personal use

Bought it as a gift

Other

How did you arrive at our website?

Search engine (Yahoo, Google etc.)

Link from another website

Referral from friend or acquaintance

Online advertisement

Print advertisement

Other

Did you use any of our website customer support features? Select all that apply.

How likely is it that you will purchase from us again?

Do you know of any other sites that sell the same products at a better price? If so, what?

Please share any additional comments you have about our online shopping experience.