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Immediate Response Technologies Customer Satisfaction Survey
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Hello:
As a valued Immediate Response Technologies (IRT) customer you are invited to participate in a short 2 minute satisfaction survey. Your opinion is paramount to improving the quality of our operations.


Your survey responses will be confidential and data from this research will be reported only in the aggregate. If you have questions at any time about the survey, you may contact IRT's Quality Assurance Office by email at [email protected] or [email protected] Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you been purchasing IRT products?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
How would you rate your overall level of satisfaction with IRT?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Dissatisfied
 
 
How would you rate the timeliness of IRT's delivery of your orders?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Dissatisfied
 
 
How would you rate IRT on the following attributes?
Below Average Average Above Average Well Above Average
Customer service experience
Purchase experience
Quality of products
 
 
How likely are you to continue using IRT products?
 
Very likely
 
Somewhat likely
 
Neutral
 
Unlikely
 
 
 
How likely are you to recommend IRT to someone you know?
 
Very likely
 
Somewhat likely
 
Neutral
 
Unlikely
 
 
 
Which product line do you purchase the most?
 
Shelters / Targets
 
Powered Air Purifying Respirator (PAPRS)
 
Filters
 
Accessories
 
 
 
Do you have any suggestions for improvement of IRT?
   
 
IRT Quality Assurance Office