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  2. 2017
  3. June
  4. Q
  5. QuestionPro : Products Sold to Consumers
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Exit Survey
 
 
How long have you used the Jedmed FEES system?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
 
How often do you use the FEES system?
Don't Use Daily Weekly Monthly Quarterly
JEDMED FEES System
 
 
Please Comment Below:
   
 
 
 
What was most important to when deciding to purchase from Jedmed.
 
Price
 
Ease of Use
 
Tech support
 
After the sale follow up
 
size and portability
 
Data storage
 
All of the above
 
None of the above
 

 
 
 
How would you rate your overall level of satisfaction with Jedmed?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
Comment:
   
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Professionalism
Purchase experience
Quality of products
Understanding customers' needs
 
 
Comment:
   
 
 
 
How likely are you to continue using our products?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
How do we rate in comparison to other companies that offer the same products?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
What is your backgound?
 
Medical Doctor
 
SLP
 
Prefer not to answer
 
 
 
Which of the following categories describes your Institution?
 
Hospital
 
Rehab Center
 
Nursing home
 
Private Practice
 
Institution
 
Research
 
Teaching
 
Prefer not to answer
 
Thank you!