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Questions marked with a * are required
 
 
Overall, how satisfied are you with [PRODUCT]?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
* What was the reason of your trip? 
 
Business trip
 
Attending a conference
 
Attending a city-event (concert, exhibition)  
 
Visiting friends or family
 
Holiday
 
Other
 
 
 
 
* Who did you travel with?
 
I was by myself
 
Friend(s)
 
Family member(s)
 
Children
 
Work colleague(s)
 
Other
 
 
 
 
* Why did you choose this hotel?
 
I have been here before
 
It was recommended to me
 
Location
 
Price
 
Size of the rooms
 
Facilities in the hotel
 
General 'look' of it
 
I haven't got other options

 
 
 
* On a scale from 1 to 10 how satisfied were you with your stay?
1 2 3
 4
 5
 6 7
 8
 9 10
 
 
 
* In how many hotels you stayed before?
 
It was my first hotel
 
1-3
 
3-5
 
5-7
 
More than 7
 
Difficult to answer
 
 
 
* Did you have a feeling that in Sound Garden you got a unique experience in terms of attitude of the staff to you?
 
Yes
 
No
 
Don't remember/Not sure
 
 
 
Did you have a feeling that in the Sound Garden you got a unique experience in terms of services?
 
Yes
 
No
 
Don't remember/Not sure
 
 
 
What other brands of [PRODUCT_CATEGORY] have you heard of or used before?
 
Brand A
 
Brand B
 
Brand C
 
Don't know
 
None
 
Other
 
 
 
 
And last thing, tell me more about yourself. How old are you?
 
 
 
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