This free survey is powered by
  1. Surveys
  2. 2013
  3. March
  4. Q
  5. QuestionPro : Service Delivered Follow-up
0%
Exit Survey
 
 
How long have you been using our services?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
Which department's services did you use the most?
 
Electrical
 
Mechanical
 
Plumbing
 
Utilities
 
 
Please indicate your level of satisfaction with the following attributes of our service.
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
Delivery of service
Quality of training provided to your staff
Methods of communication
Quality of support
Quality of proposals created
Price
Post-service follow-up (If required)
Knowledge of our staff
 
 
Suggestions:
   
 
 
 
Please complete the following. The service...
 
Was better than expected
 
Matched expectations
 
Was worse than expected
 
 
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Managing of building premises
Flexibility of the support our team
Understanding the needs of your company
Time lines of response
Overall Service that tenants have received from us
 
 
Suggection:
   
 
 
 
How likely are you to renew your contract with us?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
How do we rate compared to other service providers?
 
Much better
 
Better
 
About the same
 
Worse
 
Much worse
 
Don't know/not applicable
 
 
 
Do you have any suggestions for improvement?