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Surveys
2015
June
Q
QuestionPro : Service Delivered Follow-up
QuestionPro : Service Delivered Follow-up
BCS Consulting --- Service Satisfaction Survey
0%
Exit Survey
Please indicate your level of satisfaction with the following attributes of our service.
Very Dissatisfied
Somewhat Dissatisfied
Neutral
Somewhat Satisfied
Very Satisfied
Overall delivery of research
Quality of analysis
Communication style and effectiveness
Quality of business decision support
Quality of proposals provided
Price/ value provided
Post-service follow-up
Timeliness of service
Comment:
Please complete the following. The service...
Was better than expected
Matched expectations
Was worse than expected
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree
Somewhat Disagree
Neutral
Somewhat Agree
Strongly Agree
BCS service played a key role in increasing your business results
The cost of BCS service is worth the benefits achieved
BCS achieved the pre-established targets/goals
BCS understands the needs of your company
BCS was thorough in planning and execution
Comment:
How likely are you to reuse BCS for similar research?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How does BCS rate compared to other consultants/service providers?
Much better
Better
About the same
Worse
Much worse
Don't know/not applicable
Do you have any suggestions for improvement?
What relationship with BCS did you have for this research?
Study authorizer
Key communication contact
Facilitator
Results end user
Other
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