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  1. Surveys
  2. 2017
  3. May
  4. Q
  5. QuestionPro : Service Delivered Follow-up
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Exit Survey
 
 
Dear Valued Customer:
As a way to measure the performance of our organization and to continue to meet your future needs, please take a moment to tell us how we are doing. We appreciate your business and want to make sure we meet your expectations.

Thank you in advance for filling out our customer satisfaction questionnaire. We take your feedback seriously and will be using it to improve our relationship. 

Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you used our company's services?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
Please indicate your level of satisfaction with the following related to our product.
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
Product information was clearly communicated.
Product performance meets your expectations.
Technical support is provided appropriate to your needs.
 
Please rate how strongly you agree/disagree with the following statements.
Strongly Disagree Somewhat Disagree Neutral Somewhat Agree Strongly Agree
Inquiries regarding your orders are handled to your satisfaction.
Product is received on the specified delivery date.
Packaging ensures integrity of the product.
Documentation received with your shipment meets your requirements.
 
 
How likely are you to continue using our product?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
We welcome your suggestions for improvement?
   
 
SDCmaterials 940 S. Park Land  Tempe, AZ 85281 
www.sdcmaterials.com