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Surveys
2015
October
Q
QuestionPro : Services Provided to Businesses
QuestionPro : Services Provided to Businesses
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How would you rate the initial response time to your WTN by Design & Develop?
Completely unsatisfied
Somewhat unsatisfied
Slightly unsatisfied
Neither satisfied nor unsatisfied
Slightly satisfied
Somewhat satisfied
Completely satisfied
*
Did our job/ repair meet your satisfaction? Yes or No. If no, please explain.
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
How often do you use our services?
Don't Use
Daily
Weekly
Monthly
Quarterly
*
{SERVICE 1}
*
{SERVICE 2}
*
{SERVICE 3}
*
{SERVICE 4}
*
{SERVICE 5}
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
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Customer service experience
*
On-time delivery of service
*
Professionalism
*
Purchase experience
*
Quality of service
*
Understanding of customers' needs
How would you rate the quality of our products and services?
*
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
*
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
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How likely are you to recommend our company to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
*
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Do you have any suggestions for improvement?
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