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Surveys
2016
January
Q
QuestionPro : Services Provided to Businesses
QuestionPro : Services Provided to Businesses
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How long have you been purchasing our services?
Less than 3 months
3 months to 6 months
6 months to one year
1 year to less than 2 years
2 years or more
How often do you use our services?
Don't Use
Daily
Weekly
Monthly
Quarterly
*
Event Management
*
Catering
*
Ushering
*
Promoting
*
Modelling
*
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
*
Customer service experience
*
Promoter/usher professionalism
*
Promoter/usher hygiene
*
Promoter/usher English Proficiency
*
Promoter/usher appearance
*
Quality of service
*
Understanding of customers' needs
*
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
*
How likely are you to continue using our services?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
*
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
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