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  2. 2013
  3. January
  4. Q
  5. QuestionPro : Services Provided to Consumers
0%
Exit Survey
 
 
How long had you been a member at Simply Gym?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 2 years
 
 
 
What made you leave Simply Gym?
 
Facilities
 
Service
 
Moved from the area
 
Joined another club
 
Price
 
Change in personal circumstances
 
Motivation
 
Other
 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
What would help us improve our service to you?
More activities at the club
Additional facilities and equipment
Price
More online services
More support
 
 
 
What would motivate you to return to Simply Gym in the future?
 
Change in personal circumstances
 
Better service
 
More motivation
 
Incentive to return
 
 
 
Do you have any suggestions for improvement?
   
 
Thank you for your time.