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Dear Client,

You are invited to participate in our Customer Satisfaction Survey. In this survey, we would like to ask you to answer questions in regards to problems/Issues and suggested improvements. It will take approximately 2 minutes to complete the questionnaire.


Thank you very much for your time and support. Greatly appreciated.

Please complete and return it at your convenience.
 
 
 
Have you experienced any problems when using our services:
 
Yes-if yes please list issues
 
No
 
 
How often do you use our services?
Don't Use Daily Weekly Monthly Quarterly
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{OPTION 2}
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How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Purchase experience
Quality of service
Understanding of customers' needs
 
 
 
Do you have any suggestions for improvement?