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Please Rate the following questions about the cafe:
1 2 3 4 5 6 7 8 9 10
Quality of food
Consistency of quality of food
Quality of coffee
Consistency of quality coffee
Quality of service
Consistency of quality of service
 
 
How do we rate on the following attributes of service?
1 2 3 4 5 6 7 8 9 10
Friendliness and Warmth
Prompt service from waiters
Purchase experience
Quality of service
 
 
 
How likely are you to continue coming to the cafe?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Would you recommend Common Ground Cafe to your friends / colleagues?
 
No, I would never
 
Yes, I would
 
 
Please Rate Mark (manager) on the following questions
1 2 3 4 5 6 7 8 9 10
Friendliness
Customer service
Overall
 
 
How would you rate Prisca (assistant manager) on the following:
1 2 3 4 5 6 7 8 9 10 Don't know who that is
Friendliness and warmth
Quality of service
Efficient and attentive to customers
 
 
How would you rate Liberty on the following:
1 2 3 4 5 6 7 8 9 10 Don't know who that is
Friendliness and warmth
Quality of service
Efficient and attentive to customers
 
 
How would you rate Tony on the following:
1 2 3 4 5 6 7 8 9 10 Don't know who that is
Friendliness and warmth
Quality of service
Efficient and attentive to customers
 
 
How would you rate Josh on the following:
1 2 3 4 5 6 7 8 9 10 Don't know who that is
Friendliness and warmth
Quality of service
Efficient and attentive to customers
 
 
How would you rate Freddy on the following:
1 2 3 4 5 6 7 8 9 10 Don't know who that is
Friendliness and warmth
Quality of service
Efficient and attentive to customers
 
Thank you for taking the time to complete this survey. This is an anonymous survey which we will be suing to better our services and standards in the cafe. We appreciate your time.