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Exit Survey
 
 
Hello:
Thank you for your order! You are invited to participate in our survey regarding your purchase. It will take approximately 2 minutes to complete the questionnaire.

Your participation in this survey is completely voluntary. It is very important for us to learn your opinions.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
How long have you been purchasing from Beck's Supply?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Website
Customer Service
Overall
 
 
 
What is your preferred way of shopping with Beck's Supply?
 
In our store
 
Online
 
Telephone order
 
Mail Order
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
On-time delivery of service
Professionalism
Quality service
Knowledge of product
 
 
 
How do we rate in comparison to our competitors?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to continue purchasing from Beck's Supply?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Would you recommended Beck's Supply to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
How satisfied are you with our services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied