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  1. Surveys
  2. 2014
  3. June
  4. Q
  5. QuestionPro : Services Provided to Consumers
0%
Exit Survey
 
 
How long have you been working with Arkinetics?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
How did you find out about our firm?
 
We're a previous client
 
Website
 
Referral
 
Met at a networking event
 
If a referral, please list name if applicable
 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Promptness at Meetings
Making Deadlines
Professionalism
Quality of service
Understanding of your needs
Communication and follow up
 
 
 
How do we rate in comparison to other companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
Don't know
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?