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  2. 2014
  3. June
  4. Q
  5. QuestionPro : Services Provided to Consumers
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Exit Survey
 
 
What first attracted you to the qualification?
 
Internal staff bulletin
 
Recommendation from colleague
 
Result of staff appraisal
 
Other
 
 
 
 
How would you rate your overall level of satisfaction of the information received?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Professionalism
Quality of service
Understanding of your needs
 
 
 
Would you recommend this qualification to fellow colleagues?
 
No,
 
Yes
 
Other
 
 
 
 
Do you have any suggestions, for how we can improve on the service or information provided
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
What is your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Other