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Surveys
2016
August
Q
QuestionPro : Services Provided to Consumers
QuestionPro : Services Provided to Consumers
0%
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How long have you been visiting our venues?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How often do you visit our venues?
Don't Use
Daily
Weekly
Monthly
Quarterly
Newport 1
Newport 2
Newport 3
Merthyr 1
Merthyr 2
Ammanford
What type of machine do you like to play?
10p Play Machine. Cat D
20p Play Machine. Cat D
30p Play Machine. Cat C
50p Play Machine. Cat C
£1 Play machine. Cat C
Jackpot Machines. B3
Other
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following Service?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Welcomed
Offered Change
Offered refreshments
Offered assistance
Quality of service
Variety of machines
Offered Bingo Express
How do we rate in comparison to other companies that offer the same services?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
How likely are you to vitit us again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
Do you have any suggestions for improvement?
What is your gender?
Male
Female
Prefer not to answer
What is your age?
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
Prefer not to answer
What type of promotion do you prefer?
Cash Raffle
Prize Raffle
Stamp Card for Prizes
Stamp Card for Free Plays
Match Plays for Tokens
Match Play for Free Plays
Other
If we had a Membership system, would you join?
Yes
No
Don't know
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