This free survey is powered by
  1. Surveys
  2. 2017
  3. June
  4. Q
  5. QuestionPro : Services Provided to Consumers
0%
Questions marked with a * are required Exit Survey
 
 
* How long have you been purchasing our services?
 
Less than 6 months
 
6 months to less than 1 year
 
1 year to less than 3 years
 
3 years to less than 5 years
 
5 years or more
 
 
 
* Where do you purchase our services?
 
In our store
 
Online
 
Telephone order/catalogue
 
Through an agent
 
Through a wholesaler
 
 
 
* How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
* Customer service experience
* On-time delivery of service
* Professionalism
* Purchase experience
* Quality of service
* Understanding of customers' needs
 
 
 
* How do we rate in comparison to other companies that offer the same services?
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much lower
 
 
 
* How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
* Do you have any suggestions for improvement?
   
Row 2
   
Row 3
   
 
 
 
* Did We Provide Efficient Service?
 
Yes
 
Maybe
 
No
 
 
 
* Did We Answer All Your Questions In A Correct And Timely Manner?
 
Yes
 
Maybe
 
No