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  5. QuestionPro : Services Provided to Consumers
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Exit Survey
 
How would you rate your overall level of satisfaction with flipClass home tuition service?
Tutor
FlipClass Customer Support
 
 
 
Email Address
   
 
 
 
Have you noticed improvement after your child has taken flipClass home tuition?
 
No improvement 
 
Slight improvement
 
Very much improvement
 
 
 
How many tutors has been assigned to your child?
 
1
 
2
 
3
 
More than 3
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Puntuality of tutor
Professionalism of tutor
flipClass customer support
Quality of service
Understanding of customers' needs
 
 
 
How likely are you to continue using our services?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?