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  5. QuestionPro : Services Provided to Consumers
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Exit Survey
 
 
How likely is it that you would recommend Slip N Fly Koh Phangan to a friend or a colleague
 
Highly likely
 
Likely
 
Rather likely
 
Unlikely
 
Highly unlikely
 
 
Which of the following words would you use to describe Slip N Fly Koh Phangan
Fun Great Amazing Extraordinary A must do N/A
Choose one word
 
 
 
Where did you hear about Slip N Fly Koh Phangan
 
Facebook
 
Twitter
 
 
Through a friend
 
Through hostel, bungalows, resort, travel agencies in Thailand
 
Flyers/Posters
 
Other
 
 
 
 
How would you rate your overall level of satisfaction with us?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do we rate on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service experience
Pools and water equipment
Activities
Food
Quality of service
Understanding of customers' needs
Music
 
 
 
Tell us what would make Slip N Fly Koh Phangan an even better place
 
Evening openings
 
Special events
 
More activities
 
Live DJ's
 
Everything is perfect
 
Other
 
 
 
 
How likely are you to come back to Slip N Fly Koh Phangan?
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely
 
 
 
Have you ever recommended us to others?
 
No, never recommended
 
Have recommended once or twice
 
Have recommended several times
 
 
 
Do you have any suggestions for improvement?
   
 
 
 
What is your gender?
 
Male
 
Female
 
Prefer not to answer
 
 
 
What is your age?
 
Younger than 18
 
18 - 24
 
25 - 34
 
35 - 44
 
45 - 54
 
55 - 64
 
65 or older
 
Prefer not to answer
 
 
 
What best describes your employment status?
 
Employed full-time
 
Employed part-time
 
Self-employed
 
Unemployed, looking for work
 
Unemployed, not looking for work
 
Student
 
Retired
 
Homemaker
 
Military
 
Prefer not to answer
 
Other
 
 
 
 
Which of the following categories best describes your annual income?
 
Under $15,000
 
$15,000 - $29,999
 
$30,000 - $44,999
 
$45,000 - $59,999
 
$60,000 - $74,999
 
$75,000 - $89,999
 
$90,000 or more
 
Prefer not to answer