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  2. 2017
  3. July
  4. Q
  5. QuestionPro : Short Customer Satisfaction Survey T
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Dear Customer:



As the President and Owner of Brown Eagle, I want to thank you for giving us the opportunity to serve you. Please help us by taking a couple of minutes to tell us about your experience. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.



Sincerely,

Lela Mae Wilkes
 
 
 
How often do you use Brown Eagle's services?
 
daily
 
once a week or more
 
a couple of times a month
 
once a month
 
every 1-6 months
 
less than every 6 months
 
 
 
How often do you use Brown Eagle's services?
 
daily
 
once a week or more
 
a couple of times a month
 
once a month
 
every 1-6 months
 
less than every 6 months
 
 
 
Overall, how satisfied are you with Brown Eagle?
 
Extremely Satisfied
 
Somewhat Satisfied
 
Neutral
 
Somewhat Unsatisfied
 
Extremely Unsatisfied
 
 
 
How likely are you to utilize Brown Eagle's services again?
 
Definitely
 
Probably
 
Might or might not
 
Probably not
 
Definitely not
 
Never used
 
 
 
Would you recommend Brown Eagle to others?
 
Definitely
 
Probably
 
Might or might not
 
Probably not
 
Definitely not
 
N/A
 
 
 
What recommendations would you offer for improving Brown Eagle?
   
 
 
Thank you for your feedback.