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  1. Surveys
  2. 2012
  3. November
  4. Q
  5. QuestionPro : Tours Customer Satisfaction
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How would you rate your overall level of satisfaction with us?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
Comment:
   
 
 
 
Who was your Bus Driver?
 
Other
 
 
 
Please rate the following aspects of your experience in booking and taking the tour.
Highly dissatisfied Somewhat dissatisfied Neutral Somewhat satisfied Highly satisfied
Your Driver
Experience with Booking the trip
Cleanliness / Condition of the Bus
 
 
Comment:
   
 
 
 
Would you sponsor a field trip with us again?
 
Yes, I will, again this year
 
Yes, I will, again in the next few years
 
No, I do not want to use your services again
 
 
Comment:
   
 
 
 
How likely is it that you would recommend us to a colleague?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
Was your tour on a weekend or a weekday?
 
Weekday
 
Weekend
 
 
 
Please share any suggestions for improvement.
   
 
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