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Surveys
2013
March
Q
QuestionPro : Website Satisfaction
QuestionPro : Website Satisfaction
WEBSITE USER SURVEY
0%
Exit Survey
On your last visit what was the main purpose of your visit to our website?
Contact information
Product Information
Seeking Company Information
Purchase
Other
Thinking of your last fisit to our website - Which of the following are true? Select all that apply
You were able to find exactly what you looking for
You were able to find part of what you wwere looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
Other
On your last visit, what was your primary reason for visiting our website?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
To find calendar/schedule
Other
How easy was it to navigate our website?
Extremely easy
Easy
Some problems navigating
Not at all easy, difficult
Which of the following are true? Select all that apply.
You were able to find exactly what you were looking for
You were able to find a part of what you were looking for
You were able to find something better than what you were looking for
You were not able to find what you were looking for
You had no specific agenda in mind when you visited
Please rate the following attributes of our website.
Well Below Average
Below Average
Average
Above Average
Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
Comment:
How likely are you to visit our website again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How well does the Look and Feel of our website fit with our products, services?
Extremely Well
Well
It fits a little, but could be improved
It does not fit
How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
How does our website compare to the websites of companies offering similar products or services?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
Comment:
Do you have any suggestions for improvement?
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