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Surveys
2017
July
Q
QuestionPro : Website Satisfaction
QuestionPro : Website Satisfaction
How satisfied are you with Stakla?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
On your last use of Stakla, what was your primary reason for using Stakla?
Seeking company information
Seeking product information
Seeking contact information
Product purchase
To find calendar/schedule
Other
How often do you use Stakla?
Daily
Weekly
Monthly
Quarterly
Annually
I don't use Stakla
Which of the following are true? Select all that apply.
You are able to do exactly what you want to do in Stakla
You are able to do a part of what you want to do in Stakla
You are able to find something better than what you are trying to do with Stakla
You are not able to do what you want to do
You have no specific agenda in mind when you use Stakla
None of the above
Other
Please rate the following attributes of Stakla.
Well Below Average
Below Average
Average
Above Average
Well Above Average
Ease of navigation
Accuracy of information
Quality of content
Quantity of content
Layout/design
Customer support
Meeting your needs
Comment:
How likely are you to use Stakla again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to use this site as your primary source for information?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to recommend our website to a friend or colleague in the future?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
On the basis of this website, how comfortable are you doing business with our company?
Very comfortable
Somewhat comfortable
Neutral
Somewhat comfortable
Very comfortable
How does our website compare to the websites of companies offering similar products or services?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Don't Know
Comment:
Do you have any suggestions for improvement?
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