QuickQuid Mobile App 2

Please take a few minutes to answer the following questions. Your feedback is greatly appreciated and will help us provide a better service.

How often did you log into the QuickQuid mobile app?

Daily

Weekly

Monthly

Rarely or Never

What did you use the QuickQuid mobile app for (Select all that apply)?

Applied for QuickQuid FlexCredit

Requested a QuickQuid FlexCredit draw

Applied for a short-term loan

Applied for a top-up

Applied for an extension

Reviewed loan history

Updated personal/employment information

Contacted customer service/payment centre

Made a payment

Did you use the QuickQuid mobile site on your phone's browser?

Yes

No

Which version of QuickQuid did you prefer to use?

Mobile app

Mobile website via phone browser

Website via computer browser

Please describe why you prefered to use one over the other?

Do you feel the QuickQuid mobile app could use improvements to make it easier to use and navigate?

It doesn't need to change and is very easy to use and navigate.

It could use some minor changes to make it easier to use and navigate.

It definitely needs some major changes to make it easier to use and navigate.

Where do you feel the QuickQuid mobile app could use the most improvement? (Select all that apply)?

Applying for QuickQuid FlexCredit

Requesting a QuickQuid FlexCredit draw

Applying for a short-term loan

Applying for a top-up

Applying for an extension

Reviewing loan history

Updating personal/employment information

Contacting customer service/payment centre

Making a payment

Why did you stop using the QuickQuid app?