This free survey is powered by
QUESTIONPRO.COM
Create a Survey
Surveys
2011
July
R
Rasa Brighton Survey
Rasa Brighton Survey
0%
Dear Guest
As the manager of Rasa Brighton, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the food and the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. We would like to thank you by offering a 2 for 1 main course at Rasa Brighton on your next visit as a gesture of goodwill (Please call the restaurant to book in and for more details).
Sincerely,
Rohit Mhalsekar
Manager
Tangibles
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Strongly Agree
*
1. Restaurant has good ambience
*
2. Food is well presented
*
3. Employees are neat-appearing
*
4. Facilities in the restaurant are appealing
Reliability
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Strongly Agree
*
5. When the restaurant promises to do something by a certain time, it does so
*
6. When a customer has a problem, the restaurant shows a sincere interest in solving it
*
7. The restaurant performs the service right the first time
*
8. Services are provided at the time the restaurant promises to do
*
9. The records are error-free
Responsiveness
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Strongly Agree
*
10. Employees tell customers when services will be performed
*
11. Employees give prompt service to customers
*
12. Employees are willing to help customers
*
13. Employees are never too busy to respond to customer’s requests
Assurance
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Strongly Agree
*
14. The behaviour of employees instil confidence in customers
*
15. Customers feel safe in their transactions
*
16. Employees are consistently courteous
*
17. Employees have the knowledge to answer customer’s questions
Empathy
Strongly Disagree
Somewhat Disagree
Somewhat Agree
Strongly Agree
*
18. Restaurant gives individual attention to the customer
*
19. Restaurant understands specifics needs of its customers
*
20. Operating hours are convenient to all customers
Comments
Email Address
Loading...
close
Loading...
Close
staticapp1.questionpro.net