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Hello:
You are invited to participate in our Regional Schedulers Score Card. In this survey, approximately 20 people will be asked to complete a survey that asks questions about the level of service you are receiving from the Regional Schedulers. It will take approximately 5 minutes to complete the questionnaire.
Your participation is REQUIRED.
This survey will be performed monthly
Please help us improve by providing honest assessments of our efforts.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Jason Wisniowski at 615 364 2457 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| Scheduling - Does the RS respond in a timely manner to scheduling requests? Do they provide the right resource for the job or discuss options when the initial request cannot be met?
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| Cost Effective Assignments- Does the RS communicate when a Spencer techs travel is excessive, or the OSL exceeds your requested spend limit for approval?
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| 3. Communication - If changes or conflicts arise with assigned resources, does the RS contact you prior to making changes? If the schedule is fluid, does the RS properly notify you of assignment changes?
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| Professionalism – Does the RS communicate with you in a respectful manner, responses are professional both written and verbal at all times?
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| 5. Overall – How would you rate your overall experience with the RS?
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