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  2. 2014
  3. September
  4. R
  5. Reseller Form
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Company Name : 
 
 
 
Any Environment Specific Setup Targeted?
   
 
 
 
Version of Software (V7, V9)?
 
V7
 
V9

 
 
 
Epoint 1st level or 2nd level support?
 
1st level (User level (Frontend & Backend), Hardware Trouble Shooting (Terminal Setup)
 
2nd level (Same as level 1, But with more knowledge of "Database Checking and Trouble Shooting using (Sysmaint)

 
 
 
Knowledge of Hardware?
 
Yes
 
No

 
 
 
Trouble Shooting of Hardware?
 
Yes
 
No

 
 
Will the Reseller be deploying or supporting or both?
Deployment Supporting
Yes
No
 
 
 
Any Additional add on Knowledge? i.e Esmedia, KDS, Barprint and etc etc.
   
 
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