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* Restaurant Name:
   
 
 
Owner Information
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
 
How long have you been running this restaurant?
   years
 
 
How many locations do you have?
   
 
 
 
Do you own any other restaurants?
 
Yes
 
No
 
 
 
What is the name of the other restaurants you own?
   
 
 
 
Do you cross promote among your restaurants?
 
Yes
 
No
 
 
 
What kind of cross promotions do you offer?
   
 
 
Technology
 
 
 
* How much in technology have you invested for the success of your business?
Nothing
Only what is required
The basics
More than usual
Highly invested
 
 
 
* Would you be interested to learn more on how technology can help you?
 
Yes
 
No
 
 
 
* Who is managing the technology aspects of your business
 
Owner
 
Family relative
 
Employee
 
Consultant
 
Other
 
 
 
Technology Contact
First Name : 
Last Name : 
Phone : 
Email Address : 
 
 
Website
 
 
 
Do you have a dedicated website?
 
Yes
 
No
 
 
 
Website
   
 
 
 
* How did you create your website?
 
Created myself or a friend helped
 
Hired a developer or company
 
Used a website builder service
 
Other
 
 
 
 
What service did you use to build your website?
   
 
 
 
How are you currently paying for the website?
 
One time Fee
 
Monthly Fee
 
 
 
How much is the monthly fee?
   
 
 
Online Presence
 
 
 
Are you leveraging any of the following services to build your online presence?
 
SinglePlatform
 
Yext
 
Locu
 
Other

 
 
 
Are you currently listed on any of those sites?
 
Yelp
 
Yellow pages
 
Trip Adviser
 
Urbanspoon
 
FourSquare
 
CitySearch
 
Other
 

 
 
 
Are you currently leveraging any of the following social sites?
 
Facebook
 
Google+
 
Twitter
 
Pinterest
 
Other
 

 
 
Menu
 
 
 
* Do you offer more than one menu?
 
Yes
 
No
 
 
 
List the type of Menus you currently offer:
   
 
 
 
Do you offer a catering Service?
 
Yes
 
No
 
 
 
Do you offer a lunch Buffet?
 
Yes
 
No
 
 
 
How did you create the design of your menu?
 
Personal connections
 
Hired a professional
 
Used an online service
 
Other
 
 
 
 
What service did you use to print your menu?
 
PSPrint
 
PrintRunner
 
mppmarketinggroup
 
musthavemenues
 
Other
 
 
 
 
What digital form do you have your Menus in?
 
PDF
 
Images
 
Word Document
 
Other
 

 
 
 
Describe to us your process for creating or updating Menus?
   
 
 
Dishes
 
 
 
What special tags do you support for your dishes?
 
Vegetarian
 
Gluten Free
 
Kosher
 
Halal
 
House Special
 
New
 
Spicy
 
List others
 

 
 
 
* Do you have special dishes that are only available in certain days?
 
Yes
 
No
 
 
 
* Do you have pictures taken for your dishes?
 
Yes
 
No
 
 
 
* Would you be interested to have professional pictures taken for your popular dishes?
 
Yes
 
No
 
 
 
* How much will you willing to pay for professional Dish pictures?
 
30$ - 50$ per dish
 
60$ - 100$ per dish
 
more than 100
 
Name your price per Dish
 
 
 
 
* Who did you contract to take the pictures?
 
Myself/Family friend
 
Hired a professional photographer
 
From Customers
 
Other
 
 
 
 
Tell us about your experience and approximately how much did it cost?
   
 
 
Hardware
 
 
 
What is the payment gateway (POS) that you are using?
 
VeriFone
 
Revention
 
Leapset
 
Frontstream
 
Chase paymentch
 
Micros
 
Lavu
 
Moolah
 
Other
 

 
 
 
What System are you using to print your receipts?
   
 
 
 
Any other hardware that you are using to manage your restaurant
   
 
 
Online Ordering
 
 
 
* Do you deliver ?
 
Yes
 
No
 
 
 
* Do you offer online ordering to your customers?
 
Yes
 
No
 
 
 
* Would you be interested to offer online ordering?
 
Yes
 
No
 
 
 
What services are you using for online ordering?
 
Seamless
 
Grubhub
 
Eat24
 
BeyondMenu
 
Waiter
 
Delivery
 
Other
 

 
 
 
Tells us how your online ordering system works?
   
 
 
 
How useful did you find online ordering to your business?
Not worth it
Not sure yet
On the fence
It is helping me grow
It really boosted my business
 
 
Reservations
 
 
 
* Do you offer table reservations?
 
Yes - Phone & Web
 
Yes - Phone Only
 
No
 
 
 
* Would you be interested to offer your customers reservations?
 
Yes
 
No
 
 
 
What services are you using for online reservation?
 
OpenTable
 
Seatme
 
Leye
 
Eveve
 
Other
 

 
 
 
Tells us how your reservation program works?
   
 
 
 
How useful did you find reservation programs to your business
Not worth it
Not sure yet
On the fence
It is helping me grow
It really boosted my business
 
 
Wait Times
 
 
 
* Does your restaurant have wait times?
 
Yes
 
No
 
 
 
* Are you using any tools to mange and estimate the wait times?
 
Manual
 
Software System
 
Online Service
 
Other
 
 
 
 
What Software or service are you using to manage wait times?
 
Buzztable
 
WaitList Manager
 
IQueue
 
Seatme
 
Nowaitapp
 
Eceptionist
 
Other
 
 
 
 
* Would you be interested to move to software based solution for managing wait times?
 
Yes
 
No
 
 
 
Coupons
 
 
 
* Do you offer a coupons to your customers?
 
Yes
 
No
 
 
 
* Would you be interested to offer your customers Coupons?
 
Yes
 
No
 
 
 
What service are you using to create Coupons?
 
Groupon
 
Living Social
 
Restaurants.com
 
Amazon Local
 
Other
 

 
 
 
Tells us how your coupons program works?
   
 
 
 
How useful did you find Coupons to your business?
Not worth it
Not sure yet
On the fence
It is helping me grow
It really boosted my business
 
 
Gift Cards
 
 
 
* Do you offer a Gift card for your restaurant?
 
Yes- All the way including physical branded cards
 
Yes - Only Virtual cards
 
No
 
 
 
* Would you be interested to offer your customers gift cards?
 
Yes
 
No
 
 
 
What service are you using to create the gift cards?
 
Paytronix
 
OpenTable
 
Restaurants.com
 
Other
 

 
 
 
Tells us about how your gift card program works
   
 
 
 
How useful did you find gift cards to your business
Not worth it
Not sure yet
On the fence
It is helping me grow
It really boosted my business
 
 
Rewards programs
 
 
 
* Do you offer a reward program your restaurant?
 
Yes
 
No
 
 
 
* Would you be interested to offer your customers a reward system?
 
Yes
 
No
 
 
 
Are you a member of any of the following rewards programs?
 
LoyalBlocks
 
FiveStars
 
Belly
 
List others
 

 
 
 
Tells us about how your reward program works:
   
 
 
 
How useful did you find reward programs to your business
Not worth it
Not sure yet
On the fence
It is helping me grow
It really boosted my business
 
 
Is there any other loyalty programs you are currently involved with?
   
 
 
* Do you have any branded merchandise that you sell?
 
Yes
 
No
 
 
Apps
 
 
 
* Do you have an app for your restaurant?
 
Yes
 
No
 
 
 
* What is the name of service you are using to create the app?
 
Mojobistro
 
ChowNow
 
Conduit
 
Shoutem
 
Other
 
 
 
 
* Have you been contacted or aware of any service that can help up an app?
 
Yes
 
No
 
 
 
What is the name of the services you know about?
   
 
 
 
Please drag and rank the devices that you want to support?
Drag your choices here to rank them
     
     
     
    * What features would you want to have in your app?
     
    About Restaurant
     
    About Chef
     
    Locations and Directions
     
    Menu
     
    Order from App
     
    Table reservations
     
    Add to Wait List
     
    Event announcements
     
    Customer Rewards
     
    Customer Coupons
     
    Publishing to online services
     
    Gift Cards
     
    Social integration (Like, Check-in, photo posting)
     
    Notifications
     
    Menu Printing
     
    Other

     
     
     
    * Would you setup app yourself or hire us to do it?
     
    Do it myself
     
    Hire you to do it
     
     
     
    * How much do you think the one time setup fee will cost?
       
     
     
     
    * How much per month do you think the app will cost?
       
     
     
     
    Would you be interested to have a branded App for your restaurant?
     
    Yes
     
    No
     
     
     
    * Would you like to participate in our Beta program?
     
    Yes
     
    No
     
     
     
    Why concerns do you have around having an app?
       
     
     
     
    What information you would like to see to confirm your need for an app?
       
     
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