This free survey is powered by
  1. Surveys
  2. 2013
  3. August
  4. R
  5. Returns
0%
Exit Survey
 
 
Support Team:

To get a better understanding of problems and issues with our process please take the time to use the following questioner while processing returns. This will help us moving forward to better understand our customer's wants and needs.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Customer Number:
   
 
 
 
* Did you find the software intuitive and user friendly?
 
Yes
 
No
 
N/A
 
Other
 
 
 
* Was the education and instructional material provided helpful?
 
Yes
 
No
 
N/A
 
Other
 
 
 
* Did you find the installation and update process easy and reasonable?
 
Yes
 
No
 
N/A
 
Other
 
 
 
* What was the main issue you ran into using the product? Please describe!
   
 
 
 
* Did the product live up to its marketing?
 
Yes
 
No
 
N/A
 
Other
 
 
 
* Do you have any suggestions for improvement on the products or service your received?