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2012
July
R
Rhine Post WoW Survey
Rhine Post WoW Survey
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Which group do you belong?
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FO Glasgow
FO Chennai
FO Manila
FO Krakow
Controllers
S&D Finance
S&D Business
RMO Finance
Manufacturing Finance
Other
I know who to contact when I have an issue or query on Hydrocarbon Management (HM) matter.
Agree
Somewhat agree
Disagree
Other
I have sufficient information or access to information that can help me to complete my work.
Agree
Somewhat agree
Disagree
Other
I have a good connection with the teams that can help me to do my work.
Agree
Somewhat agree
Disagree
Other
Issues are logged into the Service Related Tracking tool (SRT) on a timely manner.
Agree
Somewhat agree
Disagree
Other
When required, I refer to the SD_HM contact and escalation matrix to help me in issue resolution.
Agree
Somewhat agree
Disagree
Other
Critical issues get resolved in a timely manner.
Agree
Somewhat agree
Disagree
Other
The engagement(s) I attend promote free flow of information between S&D/M - FO and I found the engagement(s) useful in helping me get my work completed properly.
Agree
Somewhat agree
Disagree
Other
Decisions get made without undue delay with the existing connectivity between S&D/M and FO.
Agree
Somewhat agree
Disagree
Other
I am well informed and involved in relevant business/ process changes.
Agree
Somewhat agree
Disagree
Other
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