RNA Website Satisfaction Survey 2009

2 minutes to gain a chance of winning a FREE iPod Nano!

We are always trying to develop and improve our company website and as a visitor your views and comments are valuable to us. We would very much appreciate if you could spend a few minutes to complete this short survey and tell us what you think of the RNA SITE.

You could be in with a chance of winning a FREE iPod Nano! – Just for giving us your views.

The closing date is 31 July 2009

* 1. What are your reasons for visiting our site?

Company information

Product information

Technical support information

Other

2. OVERVIEW: Please rate the following aspects of the site.

	Very good	Good	Average	Poor	Very Poor	Didn’t notice
Visual appearance

Ease of use

Quality of information

File Download

Website speed

Writing Style

3. CONTENT: Please rate the following aspects of the site.

* 4. Did you find what you were looking for?

Yes

Some

No (If no, what information were you looking for?)

* 5. Would you like to be able to purchase RNA standard equipments online?

Yes

No

Maybe

* 6. Where did you hear about our website?

Online or link from another website

Online news service

Newspaper or Magazine

Friend/Business associate

Search Engine

E-mail advertisement

Newsletter/Literatures

Don't remember

Other

7. How likely are you to:

* 8. From your experience, what do you find to be the biggest challenge with using our site?

I am new to the Internet

Information I am looking is not available

Information is not well organized

There is just too much information

Hard to navigate through the information

Takes too long to load a page

Downloadable files or forms are in a format I cannot use

Other

* Name

Job title

* Company

Address

Telephone no.

* Email address