Role of the Quality Manager Training

CALA Training is conducting this survey to get input from laboratories on what they think should be included in a training course on the role of the Quality Manager.

Input from this survey will help us create a course with the skills and knowledge you need. Thank you for taking the time to provide us with this information.

Please start with the survey now by clicking on the Continue button below.

* What is your role in the laboratory?

Quality Manager

Laboratory Manager

Senior Manager

Laboratory Technician

Other

Rate the following topics on how relevant they are to the role of a quality manager.
Include- This is important to the role and needs to be covered in the course
Nice to have- Good skill/knowledge to have, but not necessary to include
Not required - Does not need to be covered in the course

	Include	Nice to have	Not required
Concept of Fitness for purpose

Document control

Control of data

Internal Audits

Management Review

Customer management (complaints, responsiveness)

Ethics

Data integrity

Validation process

Ensuring competence (of people)

	Include	Nice to have	Not required
Quality Control of testing

Environmental requirements

Equipment requirements

Reports

Purchasing, tenders, contracts

Subcontracting

Nonconforming work

Continual improvement

Role during Assessments

List any other topics you think are important to the role of Quality Manager

Which of the following interpersonal or leadership skills should be covered in the course

List any additional interpersonal skills you think should be covered in the course.

If you are (or have been) a Quality Manager, what do you wish you have learned about the role in the first 6 months of being in it?

Real life examples help us ensure our courses are covering what you need. Please share any examples of problems or challenges you faced either as a Quality Manager or when dealing with a Quality Manager. Please do not name names, or provide identifying details.

If The Role of the Quality Manager course is offered in 2016 would you or another member of your staff enroll in the course?

Definitely!

Interested and will try to enroll

Interested but will probably not be able to attend this year

Not interested in taking this course

Don't know

Other

If you have any additional comments about The Role of Quality Manager course please provide them below.