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  5. Tan Chong Group Medical Benefit Scheme Feedback Fo
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Dear Colleagues,

We want to excel by serving you better and continuously improving our services. Thus, you are invited to participate in our survey on Tan Chong Group Inpatient & Outpatient Medical Benefit Scheme. It will take approximately 10 minutes to complete the survey form.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Chew Bee Ling/Cynthia Soo/Marianne Chung from Group Human Capital Management at 03-4047 9762/9745/8907 respectively or by email at the email address specified below.

[email protected]
[email protected]
[email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Please select your company:
 
 
 
* Department
   
Designation
   
Job Grade
   
 
 
 
* Please select your medical plan:
(printed on the medical card)
 
 
 
* Are you happy with the existing Inpatient & Outpatient Medical Benefit Scheme?
 
Yes
 
No
 
 
 
* Do you feel that the AIA medical card is convenient to you?
 
Yes
 
No
 
 
Please rate the following with regards to the medical services/assistance from AIA and Human Capital Management:
Poor Average Good Excellent
a) Cashless access for panel clinic/panel hospital visits
b) Online service portal
c) Prompt support from Human Capital Management
d) Prompt support from AIA/Call Center
e) Panel clinic coverage (wide & easily accessible)
f) Issuance of guarantee letter
g) Reimbursement process
h) Admission/Discharge waiting period
 
 
 
Other comments/suggestions, please specify:
   
 
Tan Chong Group Medical Benefit Scheme Feedback Form - GHCM
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