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2012
March
T
TBMC questionnaire
TBMC questionnaire
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Welcome to TBMC's customer feedback questionnaire.
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1. New Enquiries - How do you rate the knowledge and expertise of the staff you dealt with?
Excellent
Very good
Good
OK
Poor
2. New Enquiries - How do you rate our promptness when responding to a new enquiry?
Excellent
Very good
Good
OK
Poor
3. New Enquiries - How do you rate the attitude of the staff you dealt with?
Excellent
Very good
Good
OK
Poor
4. New Enquiries - How do rate our overall effectiveness in dealing with your enquiry?
Excellent
Very good
Good
OK
Poor
5. Processing - How do you rate our promptness when responding to an enquiry about your case?
Excellent
Very good
Good
OK
Poor
6. Processing - How do you rate the knowledge and expertise of the staff you dealt with?
Excellent
Very good
Good
OK
Poor
7. Processing - How do you rate our efficiency in processing your case and providing updates?
Excellent
Very good
Good
OK
Poor
8. Processing - How do you rate the attitude of the staff you dealt with?
Excellent
Very good
Good
OK
Poor
9. Processing - How do you rate our overall effectiveness in processing your case?
Excellent
Very good
Good
OK
Poor
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