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Surveys
2014
March
T
TeacherBus Service Satisfaction
TeacherBus Service Satisfaction
0%
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Hello,
We would be delighted if you would share your TeacherBus experience with us. It will only take about 2 minutes, and your participation is voluntary. We believe strongly in the feedback of our customers, and it is very important for us to learn your opinions so we may provide the best service possible.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Peter at 415-424-1058 or by email at the email address specified below.
Thank you very much for your time and support. Click on the
Continue
button below to begin!
What is your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How did you hear about us?
Friend/Family
Online
Colleague
News Article
Advertisement
Networking Event
Other
How do we rate on the following attributes?
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service experience
Professionalism
Purchase experience
Quality of service
Value
Understanding customers' needs
Comment:
How often do you need charter services?
Monthly or more
A few times a year
Yearly
Every few years
Never
{Birthdays/Parties}
{Company Events}
{Group Event Transportation}
{Winery or Brewery Tours}
{Pub or Club Crawl}
{Other Private Events-Wedding, ect.}
Comment:
How likely are you to charter TeacherBus again?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Have you ever recommended TeacherBus to others?
No, never recommended
No, but I would
Have recommended once or twice
Have recommended several times
How do we rate in comparison to other companies that offer the same products?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
Do you have any suggestions for improvement?
Which category best describes the industry you work in?
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Other
Which category best describes the functional area you work in?
Administration
Accounting
Business Development
Consulting
Engineering
Finance
Human Resources
Marketing/Sales
Public Relations
Strategy
Other
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